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Shared inbox for WhatsApp, Instagram, Messenger & email — See plans →
Customer conversation platform by SynkRoot
One clearer inbox for every customer conversation
ChatPilot brings WhatsApp, Instagram, Messenger, and email into one shared workspace — so support and sales reply faster, automate the routine work, and keep every thread in context.
1 inboxAll channels
FasterFirst replies
New lead on WhatsApp
Open in inbox
Priya SharmaWhatsApp · Open
Hi — can you share pricing for your plan?
Absolutely. Sharing details and a quick demo link.
✓ Conversation resolved
ChatPilot overview See the workspace in action
Built for teams that live in customer chats
Stop juggling personal inboxes and disconnected tools. ChatPilot gives support, sales, and ops one shared system for replies, routing, and follow-up.
Go live with your first channel in minutes
Create your workspace, connect WhatsApp or Instagram, invite teammates, and start resolving conversations from one shared inbox — without rebuilding your stack.
- ✓Shared inboxWhatsApp, Instagram, Messenger, and email in one queue.
- 💬People + automationAuto-route and reply — escalate to a teammate when judgment matters.
- ⚡Operational clarityAssignments, tags, campaigns, and analytics in the same system.
Unified inbox
Team assignment
Product capabilities
Everything you need to run conversations at scale
Inbox, channels, contacts, campaigns, flows, and team operations — built for daily work, not demos.
Run every channel from one shared inbox
Give your team one queue for WhatsApp, Instagram, Messenger, and email — with context, ownership, and history.
Automate the routine. Keep humans for judgment.
Use flows and routing to qualify leads and answer common questions, then hand off with full conversation context.
Broadcast, follow up, and measure what matters
Launch campaigns, segment contacts, and track replies in the same workspace your team uses for live conversations.
Ready to try ChatPilot?Start free, explore the docs, or compare plans.
Core capabilities your operators will actually use
From shared inbox to broadcasts and analytics — the modules that keep customer conversations moving.
01
Shared team inbox
One queue for WhatsApp, Instagram, Messenger, and email — with assignment, tags, and resolution status.
02
Channels that stay connected
Connect customer-facing channels once, then manage inbound and outbound work from the same workspace.
03
Flows & automation
Build guided journeys and auto-replies, then hand off to a human with the full conversation history.
04
Campaigns & contacts
Import audiences, segment with tags, and run broadcasts without leaving the ChatPilot workspace.
- Unified multi-channel inbox
- Team assignment & collaboration
- Automation with human handoff
- Campaigns, contacts & analytics
Workspace modules
Everything your team needs in one ChatPilot system
Connect customer channels, run the shared inbox, automate follow-ups, and measure outcomes — without leaving the workspace.
WhatsAppBusiness messaging through Meta Cloud API.
InstagramHandle DMs in the same shared inbox.
MessengerFacebook conversations with full context.
EmailKeep email threads next to chat work.
Shared InboxAssign, collaborate, and resolve as a team.
ContactsCustomer records and reusable attributes.
CampaignsBroadcasts that return replies to inbox.
Flows & AIAutomate routine journeys with human handoff.
Frequently asked questions
Questions about ChatPilot
View all FAQs →Quick answers about the shared inbox, channels, automation, and getting started.
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Ready to run customer conversations from one place?
Start with ChatPilot, connect your first channel, and give your team a shared inbox built for support, sales, and growth.